Just when we could have moved on, Apple introduce New Security Procedure

At a time when I had just started to think "ok lets just move on now" Apple introduce the new security procedure.

I completely understand and appreciate the need for security on an account BUT...
surly that security should be able to be answered by the owner of the account. Right?

WRONG, in the world of apple they want to limit there questions to just 4 which are irrelevant to most people. And there is no option to write your own question so that you will actually know the answer.

Now I know that I am not the only person that this new procedure has annoyed. There are pages and pages of complaints on there own communities support forum and also on google search.

So what are apple doing to help make this process better and more memorable to there users?

NOTHING, apart from directing users to http://www.apple.com/feedback/itunesapp.html and suggesting that users answer the same for all three questions. Which you cannot do. Then suggesting that I type something like "Apple:)pies1, Apple:)pies2, Apple:)pies3." And then writing the answer down somewhere. Yeah like that is going to make peoples accounts more secure.

This is an absolute shambles by apple and they should be ashamed.

All they had to do was make the questions more adaptable or let users write there own questions (like I did before) and accounts would be more secure.

At the moment it looks like nothing is going to change because apple thinks of itself as GOD and that is it.  Not listening to customers again and forcing changes without offering people an opt out.