This is in relation to an ongoing complaint with the apple executive relations department in Cork, Ireland.
The complaint first started in June/July 2011 and was finally resolved in December 2011 after much arguing. I have other issues now and the manager of the department is refusing to provide a responce to an 8 page letter sent in January 2012.
Full details will follow soon but get in touch with your stories of complaint about them or your dealings with them.